Condiciones generales de contratación

RAZIOL Zibulla & Sohn GmbH

Condiciones generales de contratación

 AQUÍ puede descargar una versión en PDF de las condiciones generales de contratación.

§ 1 - Vigencia, aspectos generales

1. Estas condiciones de pago y entrega están vigentes para todas nuestros servicios y entregas a empresas en el sentido que establece el párrafo § 14 del Código Civil alemán.
2. Las condiciones de contratación y acuerdos que sean distintos solamente serán vinculantes si los hemos aceptado por escrito. Nuestro silencio o nuestra entrega no los convierten en contenido del contrato.
3. Las condiciones también están vigentes en las relaciones comerciales actuales y futuras.
4. Según la Ley de Productos Químicos alemana, las sustancias, mezclas y productos solo se distribuyen a revendedores, usuarios profesionales e instituciones públicas de desarrollo, investigación y educativas (Reglamento de Prohibición de Productos Químicos). Nuestros socios contractuales también deben cumplir con las disposiciones del Reglamento de Prohibición de Productos Químicos, en particular con respecto a la entrega de las sustancias, mezclas y productos suministrados por nosotros.

§ 2 - Oferta, documentos de oferta, conclusión de contratos

1. Nuestras ofertas son vinculantes si las emitimos por escrito y sin reservas.
2. Podemos aceptar los pedidos en un plazo de 4 semanas a partir de la recepción del pedido, si bien su contenido es vinculante cuando los confirmamos por escrito o los ejecutamos mediante entrega de la mercancía.
3. Solamente estamos obligados a garantizar el mantenimiento existencias para pedidos bajo demanda si nos hubiéramos comprometido por escrito. Si se han acordado pedidos bajo demanda las cantidades indicadas se deben aceptar en el plazo de un año después del cierre del contrato. De lo contrario, estaremos autorizados a solicitar a la contraparte que, en un plazo de 4 semanas, formule el pedido y, si este plazo transcurre sin resultado, a desistir del contrato y exigir la remuneración pactada descontando los gastos ahorrados.
4. Nos reservamos los derechos de propiedad y de autor de las figuras, dibujos, cálculos y otros documentos. No se deben poner a disposición de terceros. Esto es aplicable, en especial, a aquellos documentos escritos designados como "confidenciales". Antes de transmitirlos a un tercero, el mandante debe tener por escrito nuestro consentimiento expreso.

§ 3 - Pago, precios, compensación

1. Nuestros precios son de fábrica, excluyendo el embalaje, más el IVA aplicable. Si los factores de coste (materiales de producción, energía, insumos, sueldos y salarios, etc.) que son decisivos para la formación del precio cambian sustancialmente en el período comprendido entre la celebración del contrato y el plazo de entrega o aceptación estipulado contractualmente, tendremos derecho a compensar dichos aumentos y a exigir el acuerdo de nuevos precios en modificación de los precios ofrecidos o confirmados. Si no se llega a un acuerdo, tenemos derecho a rescindir el contrato. Si los factores de coste a los que se hace referencia en la frase 1 se reducen, la parte contratante tiene derecho a aceptar una reducción de precio correspondiente y, en ausencia de acuerdo, el derecho a rescindir el contrato, de conformidad con la disposición anterior. En relación a la frase 2 se entiende que hay un cambio en los factores de coste si se ha producido una diferencia de costo de más del 10% entre la conclusión del contrato y el momento de la entrega o aceptación.
2. Salvo que exista un acuerdo de precios, el precio se calculará conforme al precio que esté vigente el día de la entrega.
3. Si asumimos la instalación o el montaje y si no se ha acordado nada más, la parte contratante pagará todos los además de la remuneración acordada todos los gastos accesorios, como por ejemplo los gastos de viaje, de transporte de las herramientas y equipaje personal, así como también las dietas.
4. Si no hay un acuerdo distinto, el precio de compra será pagadero sin descuento en un plazo de 14 días a partir de la fecha de la factura.
5. Los descuentos por pronto pago exigen un acuerdo especial por escrito.
6. En caso de retraso en el pago, tenemos derecho al abono de una cantidad predeterminada de 40 euros. Esto se aplica también cuando la reclamación de pago objeto de retraso sea un pago por adelantado o un pago a plazos. Además, tendremos derecho a un interés de demora en la cantidad de los costes de crédito que nosotros mismos soportamos, pero al menos en la cantidad de 9 puntos porcentuales por encima de la tasa de interés legal vigente, si bien nos reservamos expresamente el derecho a reclamar daños adicionales. La cantidad predeterminada de la frase 1 se tendrá en cuenta en caso de daños por retraso debidos, siempre que los daños se basen los costes de la reclamación legal.
7. No cabe el ejercicio de ningún derecho de retención por negocios anteriores o distintos de la relación comercial en curso; la compensación con contrarreclamaciones solamente estará permitida en la medida en que estas estén establecidas como indiscutibles e irrevocables.

§ 4 – Tiempo de entrega, fechas, plazos

1. Las fechas y plazos de entrega solamente son vinculantes en la medida en que los hayamos ofrecido o confirmado por escrito. Lo mismo vale para los plazos de entrega bajo demanda. El cumplimiento de los plazos presupone el cumplimiento oportuno de los demás deberes de cooperación a que pueda estar obligado el mandante; de lo contrario, los plazos acordados se prolongarán según sea necesario.
2. En caso de que nos retrasemos en cumplir con nuestra entrega, el daño de demora de la parte contratante se limita al daño típico y previsible. En concreto, no se reemplazan las ganancias perdidas o los costes de producción perdidos.
3. Si el envío o la entrega se retrasa más de un mes después de la notificación de disponibilidad para el envío a solicitud de la parte contratante, podemos cobrarle a esta el 0.5% del precio de los artículos de entrega por gastos de almacén de cada mes comenzado, si bien no más de un total del 5%, a menos que podamos demostrar costes de almacenamiento más altos. La parte contratante puede aportar pruebas de que los costes de almacenamiento no se produjeron en absoluto o fueron significativamente más bajos que la suma global.
4. Los conflictos laborales o eventos imprevisibles y extraordinarios tales como medidas de policía, interrupciones del transporte u otros eventos fuera de nuestro control y que no son de nuestra competencia, nos eximirán de la obligación de entregar mientras duren sus efectos o en caso de que hagan completamente imposible nuestra obligación de entrega.

§ 5 – Cesión del riesgo

1. Salvo que se pacte otra cosa, se acuerda la entrega franco fábrica. El envío se realiza por cuenta y riesgo del mandante. Si el mandante lo desea, el suministro estará cubierto por un seguro de transporte. Los costes que ello genere correrán a cargo del mandante.
2. Si es necesaria una recepción, esta será decisiva para la cesión del riesgo. Debe realizarse sin demora en la fecha de recepción o, alternativamente, una vez que hayamos notificado nuestra disposición a dicha recepción. Si la recepción se demora por circunstancias de las que no somos responsables, el riesgo pasa al mandante el día que notificamos nuestra disposición a la recepción.
3. En la medida en que las disposiciones obligatorias del Decreto de Envases u otras disposiciones legales no se opongan a ello, los envases / contenedores requeridos para el envío serán cobrarán a precio de coste y no se retirarán ni se anotarán a cuenta.

§ 6 – Reclamación por defectos, garantía, alcance de responsabilidad

1. Son aplicables las obligaciones establecidas en los párrafos §§ 377, 381 sección II del Código Mercantil alemán teniendo en cuenta que el mandante debe notificar por escrito todas las deficiencias, cantidades menores y suministros incorrectos en un plazo de 5 días hábiles después de la entrega y, en todo caso, antes del procesamiento o la instalación. Los daños debidos al transporte se deben comunicar inmediatamente por escrito al vendedor. En caso de entrega por ferrocarril, con vehículos de transporte comercial de mercancías a corta y larga distancia o mediante otros tipos de transporte, el mandante deberá realizar los trámites necesarios con el transportista. No cabe hacer objeciones a la costumbre y la merma que son habituales en el comercio.
2. En caso de reclamación, justificada y conforme al plazo, por vicios de mercancía defectuosa en el sentido que establece el párrafo § 434 del código civil alemán, el mandante gozará de los derechos de garantía legales, excluyendo los derechos a indemnización. Los acuerdos sobre características deben señalarse expresamente como tales. En principio, una referencia a normas DIN contiene la designación más detallada de la mercancía y no implica ninguna promesa por nuestra parte, salvo que se haya acordado expresamente una promesa.
3. La garantía no cubre el desgaste natural o daños que surgieran después de la transferencia de riesgos como resultado de un tratamiento defectuoso o negligente, uso excesivo, productos de operación inadecuados, trabajos de construcción inadecuados, terreno inadecuado o influencias externas especiales. Si la parte contratante o terceros llevan a cabo cambios o trabajos de instalación o reparación incorrectos, no existirá garantía para estos y las consecuencias resultantes. Si hay indicios objetivos de alguna de las circunstancias antes mencionadas, en particular en caso de intervenciones no profesionales, la otra parte debe demostrar que no tuvieron ninguna influencia en la entrega defectuosa. En ese caso tendremos derecho a presentar una prueba en contra.
4. La reclamación de garantía de la parte contratante presupone además que este último cumple con los intervalos de mantenimiento prescritos, realiza el mantenimiento de manera profesional y adecuada, y mantiene constancia escrita de ello. Los derechos de garantía del socio contractual sobre la resistencia de recubrimientos, conexiones y tuberías, así como equipos auxiliares, presuponen además que la parte contratante nos informa por escrito acerca de la composición de los productos que se utilizarán, su modo de reacción y sus temperaturas y las condiciones de funcionamiento.
5. El derecho a reclamar la garantía de la parte contratante caduca en un año desde la entrega de los productos o la aceptación del trabajo. La aceptación es también la que se desprende del § 5 párrafo 2. Este plazo no se aplica, en la medida en que la ley no permite un acortamiento de lo especificado en los plazos de los §§ 438, 634 a BGB.
6. Nuestra obligación de pagar una indemnización se limita al daño previsible.
7. La responsabilidad del contratista en virtud de la Ley de Responsabilidad del Producto no se ve afectada
8. No aceptamos sanciones contractuales.
9. El prestador del servicio es responsable dentro del alcance de la garantía contractual por daños y perjuicios -salvo por perjuicios para la integridad física, la salud o la vida- únicamente por dolo y negligencia grave, incluida la negligencia intencional y grave de sus agentes y agentes indirectos, a menos que se indique lo contrario a continuación. Se excluye la responsabilidad por negligencia simple o leve, siempre que no sea una violación de una obligación contractual en el sentido de la jurisprudencia del Tribunal Supremo alemán. En la medida en que la exclusión de responsabilidad antes mencionada no se aplique debido al incumplimiento de una obligación contractual, el prestador del servicio solo será responsable por los daños contractuales típicos y previsibles. Se excluyen otras reclamaciones más amplias del cliente. Las anteriores limitaciones o exclusiones de responsabilidad no se aplican en caso de incumplimiento de la obligación información y explicación precontractual.

§ 7 – Reservas de propiedad

1. La mercancía entregada continuará siendo de nuestra propiedad como mercancía reservada hasta que se efectúe el pago del precio de compra y se reembolsen todos los créditos existentes derivados de la relación comercial y los créditos que aún puedan surgir en relación con el objeto vendido. La inclusión de créditos individuales en una cuenta corriente o el ajuste de saldos y su reconocimiento no anulan la reserva de propiedad. Si, en relación con el pago del precio de compra por el mandante, se argumenta una responsabilidad cambiaria por nuestra parte, la reserva de propiedad no se extinguirá hasta que el mandante honre la letra de cambio como librado. Si el mandante se retrasa en el pago, tras la correspondiente amonestación estaremos autorizados a retirar la mercancía y el mandante estará obligado a devolverla.
2. Si el mandante procesa la mercancía reservada convirtiéndola en una nueva cosa mueble, el procesamiento se realiza para nosotros sin que ello nos suponga ninguna obligación; la cosa nueva pasará a ser de nuestra propiedad. Si la mercancía se procesa junto con otra mercancía que no nos pertenezca, adquiriremos la copropiedad de la cosa nueva conforme al valor que, en el momento del procesamiento, la mercancía reservada tenga en relación con la otra mercancía. Si la mercancía reservada se combina, se mezcla o se amalgama con mercancía que no nos pertenezca conforme a lo establecido por los párrafos §§ 947, 948 del código civil alemán, pasaremos a ser copropietarios de conformidad con las disposiciones legales. Si el mandante adquiere la propiedad exclusiva mediante combinación, mezcla o amalgama, nos transfiere desde ese mismo momento la copropiedad según el valor que la mercancía reservada tenga con relación a la otra mercancía en el momento de la combinación, mezcla o amalgama. En estos casos el mandante deberá custodiar gratuitamente la cosa que sea de nuestra propiedad o copropiedad y esta también se considerará mercancía reservada en el sentido que establecen las siguientes disposiciones.
3. Si el mandante enajena mercancía reservada, sola o junto con mercancía que nos pertenezca, estará cediendo desde ese mismo momento el crédito surgido de la reenajenación por el valor de la mercancía reservada con todos los derechos y preferencia sobre el resto; aceptaremos esta cesión desde ese mismo momento. El valor de la mercancía reservada es el importe de nuestra factura más un suplemento de fianza del 10% que, sin embargo, no se aplicará en la medida en que se opongan a él derechos de terceros. Si la mercancía reservada reenajenada es de nuestra copropiedad, la cesión del crédito se extenderá al importe que corresponda al valor de nuestra participación en la copropiedad. Es aplicable el punto 1, frase 2 según corresponda para la reserva de propiedad prorrogada; la cesión por adelantado según el párrafo § 3 puntos 1 y 3 también se extenderá al saldo adeudado.
4. Si el mandante instala mercancía reservada como parte esencial en el inmueble de un tercero, estará cediendo desde ese mismo momento las reclamaciones de remuneración surgidas contra el tercero o contra aquel a quien incumba por el valor de la mercancía reservada con todos los derechos accesorios, incluido el de constituir una hipoteca de garantía, con preferencia sobre el resto. Aceptaremos esa cesión desde ese mismo momento.

Es aplicable el punto 3, frases 2 y 3, según corresponda.

5. Si el mandante instala mercancía reservada como parte esencial en el inmueble del mandante, el mandante estará cediendo desde ese mismo momento los créditos surgidos de la enajenación comercial del inmueble o de derechos inmobiliarios por el valor de la mercancía reservada con todos los derechos accesorios y con preferencia sobre el resto; aceptaremos esa cesión desde ese mismo momento. Es aplicable el punto 3, frases 2 y 3, según corresponda.
6. El mandante está autorizado y facultado a revender, utilizar o instalar la mercancía reservada solamente en el curso habitual y reglamentario de los negocios y solo con la condición de que realmente pasen a nosotros los créditos en el sentido que establecen los puntos 3, 4 y 5. El mandante no está autorizado a otras disposiciones sobre la mercancía reservada, en especial pignoración o transmisión en garantía.
7. Facultamos al mandante, bajo reserva de revocación, a cobrar los créditos cedidos a tenor de los puntos 3, 4 y 5. No haremos uso de la potestad de cobro propia siempre y cuando el mandante cumpla sus obligaciones de pago, también frente a terceros. A petición nuestra, el mandante deberá nombrar los deudores de un crédito cedido y notificar a estos la cesión; estamos facultados a notificar nosotros mismos la cesión a los deudores.
8. Si el valor de las garantías existentes para nosotros excede nuestros créditos en más del 20% en total, estaremos obligados, a petición del mandante, a liberar en esa medida las garantías que nosotros elijamos. El mandante deberá informarnos inmediatamente de cualquier embargo o violación de nuestros derechos por parte de terceros.
9. Si el mandante no cumple sus obligaciones de pago o se ha solicitado la apertura del procedimiento de insolvencia en el patrimonio del mandante, el mandante deberá, tras la correspondiente a amonestación, restituir la mercancía reservada. Sin embargo, debido a la reserva de propiedad, solo podremos exigir la restitución si hemos desistido del contrato. El mandante deberá informarnos inmediatamente sobre las medidas de ejecución forzosa en la mercancía reservada o en los créditos cedidos, entregando los documentos necesarios para el recurso.
10. Con la suspensión de pagos, con la solicitud y apertura de un procedimiento de insolvencia y con la apertura de un procedimiento de prestación de declaración jurada, se extinguirán el derecho de reventa, utilización o instalación de la mercancía reservada y la autorización para el cobro de los créditos cedidos; la autorización para el cobro también se extinguirá con el protesto de un cheque o una letra de cambio.

§ 8 – Fuero competente

1. Si se dan los requisitos para una prorrogación de fuero según el párrafo § 38 del Código Procesal Civil alemán, la jurisdicción competente para todas las pretensiones de las partes contratantes, también para acciones cambiarias, es nuestro domicilio comercial; no obstante, también estamos autorizados a demandar al mandante en el foro de su domicilio.
2. Rige el derecho de la República Federal de Alemania con exclusión de la Convención de las Naciones Unidas sobre los contratos de compraventa internacional de mercaderías de (CISG).

§ 9 – Ley alemana de protección de datos

El mandante autoriza que los datos necesarios para la ejecución del encargo y la liquidación sean procesados y almacenados informáticamente (§§ 4, 4 a BDSG). La factura (recibo de entrega) vale al mismo tiempo como aviso en el sentido que establece el párrafo § 33 de la ley alemana de protección de datos.

Our social media appearances

This privacy policy applies to the following social media presence

• https://www.facebook.com/raziol.gmbh
• https://twitter.com/raziol_gmbh
• https://www.instagram.com/raziol_zibulla
• https://www.pinterest.de/raziol/
• https://www.xing.com/pages/raziolzibulla-sohngmbh
• https://de.linkedin.com/company/raziol
• https://www.youtube.com/user/razioltv

Data processing through social networks

We maintain publicly available profiles in social networks. The individual social networks we use can be found below.

Social networks such as Facebook, X etc. can generally analyze your user behavior comprehensively if you visit their website or a website with integrated social media content (e.g., like buttons or banner ads). When you visit our social media pages, numerous data protection-relevant processing operations are triggered. In detail:

If you are logged in to your social media account and visit our social media page, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP address.

Using the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. This way you can see interest-based advertising inside and outside of your social media presence. If you have an account with the social network, interest-based advertising can be displayed on any device you are logged in to or have logged in to.

Please also note that we cannot retrace all processing operations on the social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and privacy policy of the respective social media portals.

Legal basis

Our social media appearances should ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. The analysis processes initiated by the social networks may be based on divergent legal bases to be specified by the operators of the social networks (e.g., consent within the meaning of Art. 6 (1) (a) GDPR).

Responsibility and assertion of rights

If you visit one of our social media sites (e.g., Facebook), we, together with the operator of the social media platform, are responsible for the data processing operations triggered during this visit. You can in principle protect your rights (information, correction, deletion, limitation of processing, data portability and complaint) vis-à-vis us as well as vis-à-vis the operator of the respective social media portal (e.g., Facebook).

Please note that despite the shared responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are determined by the company policy of the respective provider.

Storage time

The data collected directly from us via the social media presence will be deleted from our systems as soon as you ask us to delete it, you revoke your consent to the storage or the purpose for the data storage lapses. Stored cookies remain on your device until you delete them. Mandatory statutory provisions - in particular, retention periods - remain unaffected.

We have no control over the storage duration of your data that are stored by the social network operators for their own purposes. For details, please contact the social network operators directly (e.g., in their privacy policy, see below).

Your rights

You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time and free of charge. You also have the right to object, the right to data portability and the right to file a complaint with the responsible regulatory agency. Furthermore, you can request the correction, blocking, deletion and, under certain circumstances, the restriction of the processing of your personal data.

Individual social networks

Facebook

We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland (hereinafter Meta). According to Meta’s statement the collected data will also be transferred to the USA and to other third-party countries.

We have signed an agreement with Meta on shared responsibility for the processing of data (Controller Addendum). This agreement determines which data processing operations we or Meta are responsible for when you visit our Facebook Fanpage. This agreement can be viewed at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

You can customize your advertising settings independently in your user account. Click on the following link and log in: https://www.facebook.com/settings?tab=ads.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

Details can be found in the Facebook privacy policy: https://www.facebook.com/about/privacy/.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/4452

X (formerly Twitter)

We use the short message service X (formerly Twitter). The provider is the parent company X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Responsible for the data processing of individuals living outside the United States is the branch Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.

You can customize your X (formerly Twitter) privacy settings in your user account. Click on the following link and log in: https://x.com/settings/account/personalization.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://gdpr.x.com/en/controller-to-controller-transfers.html.

For details, see the X (formerly Twitter) Privacy Policy: https://twitter.com/en/privacy.

Instagram

We have a profile on Instagram. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Irland.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

For details on how they handle your personal information, see the Instagram Privacy Policy: https://privacycenter.instagram.com/policy/.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/4452

Pinterest

We have a profile at Pinterest. The operator is Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland. Details on how they handle your personal data can be found in the privacy policy of Pinterest: https://policy.pinterest.com/de/privacy-policy.

XING

We have a profile on XING. The provider is New Work SE, Am Strandkai 1, 20457 Hamburg, Germany. Details on their handling of your personal data can be found in the XING Privacy Policy: https://privacy.xing.com/de/datenschutzerklaerung.

LinkedIn

We have a LinkedIn profile. The provider is the LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.

If you want to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.

For details on how they handle your personal information, please refer to LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5448

YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how they handle your personal data can be found in the YouTube privacy policy: https://policies.google.com/privacy?hl=en.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5780

Información sobre protección de datos de Raziol® Zibulla & Sohn GmbH

• Información sobre protección de datos para solicitantes
• Información sobre protección de datos para socios
• Información sobre protección de datos para trabajadores

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e., the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information about the responsible party (referred to as the “controller” in the GDPR)” in this Privacy Policy.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analyzed when your visit this website. Such analyses are performed primarily with what we refer to as analysis programs.

For detailed information about these analysis programs please consult our Data Protection Declaration below.

2. Hosting and Content Delivery Networks (CDN)

We are hosting the content of our website at the following provider:

External Hosting

This website is hosted externally. Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.

The external hosting serves the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 (1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

We are using the following host(s):

trans.data multimedia - Frank Bigge
Laventiestr. 17
58640 Iserlohn

Data processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

Cloudflare

We use the “Cloudflare” service provided by Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA. (hereinafter referred to as “Cloudflare”).

Cloudflare offers a content delivery network with DNS that is available worldwide. As a result, the information transfer that occurs between your browser and our website is technically routed via Cloudflare’s network. This enables Cloudflare to analyze data transactions between your browser and our website and to work as a filter between our servers and potentially malicious data traffic from the Internet. In this context, Cloudflare may also use cookies or other technologies deployed to recognize Internet users, which shall, however, only be used for the herein described purpose.

The use of Cloudflare is based on our legitimate interest in a provision of our website offerings that is as error free and secure as possible (Art. 6(1)(f) GDPR).

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.cloudflare.com/privacypolicy/.

For more information on Cloudflare’s security precautions and data privacy policies, please follow this link: https://www.cloudflare.com/privacypolicy/.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnZKAA0&status=Active.

Data processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

Raziol Zibulla & Sohn GmbH
Hagener Str. 144 - 152
58642 Iserlohn

Phone: +49 2374 5000 0
E-mail: Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

General information on the legal basis for the data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9 (2)(a) GDPR, if special categories of data are processed according to Art. 9 (1) DSGVO. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49 (1)(a) GDPR. If you have consented to the storage of cookies or to the access to information in your end device (e.g., via device fingerprinting), the data processing is additionally based on § 25 (1) TDDDG. The consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, if your data is required for the fulfillment of a legal obligation, we process it on the basis of Art. 6(1)(c) GDPR. Furthermore, the data processing may be carried out on the basis of our legitimate interest according to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.

Designation of a data protection officer

We have appointed a data protection officer.

Rechtsanwalt Stefan Harmuth
Hindenburgstraße 36
58636 Iserlohn

Phone: +49 (0)2371-770800
E-mail: Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.

Recipients of personal data

In the scope of our business activities, we cooperate with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only disclose personal data to external parties if this is required as part of the fulfillment of a contract, if we are legally obligated to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6 (1)(f) GDPR, or if another legal basis permits the disclosure of this data. When using processors, we only disclose personal data of our customers on the basis of a valid contract on data processing. In the case of joint processing, a joint processing agreement is concluded.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data at any time. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:

• In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
• If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data instead of demanding the eradication of this data.
• If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
• If you have raised an objection pursuant to Art. 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in our Site Notice to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

4. Recording of data on this website

Cookies

Our websites and pages use what the industry refers to as “cookies.” Cookies are small data packages that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.

Cookies can be issued by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies into websites (e.g., cookies for handling payment services).

Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of these cookies (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for promotional purposes.

Cookies, which are required for the performance of electronic communication transactions, for the provision of certain functions you want to use (e.g., for the shopping cart function) or those that are necessary for the optimization (required cookies) of the website (e.g., cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of required cookies to ensure the technically error-free and optimized provision of the operator’s services. If your consent to the storage of the cookies and similar recognition technologies has been requested, the processing occurs exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR and § 25 (1) TDDDG); this consent may be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete-function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

Which cookies and services are used on this website can be found in this privacy policy.

Consent with Usercentrics

This website uses the consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your device or for the use of specific technologies, and to document the former in a data protection compliant manner. The party offering this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 München, Germany, website: https://usercentrics.com/ (hereinafter referred to as “Usercentrics”).

Whenever you visit our website, the following personal data will be transferred to Usercentrics:

• Your declaration(s) of consent or your revocation of your declaration(s) of consent
• Your IP address
• Information about your browser
• Information about your device
• The date and time you visited our website
• Geolocation

Moreover, Usercentrics shall store a cookie in your browser to be able to allocate your declaration(s) of consent or any revocations of the former. The data that are recorded in this manner shall be stored until you ask us to eradicate them, delete the Usercentrics cookie or until the purpose for archiving the data no longer exists. This shall be without prejudice to any mandatory legal retention periods.

The Usercentrics banner on this website has been configured with the assistance of eRecht24. This can be identified by the eRecht24 logo. To display the eRecht24 logo in the banner, a connection to the image server of eRecht24 will be established. In conjunction with this, the IP address is also transferred; however, is only stored in anonymized form in the server logs. The image server of eRecht24 is located in Germany with a German provider. The banner as such is provided exclusively by Usercentrics.

Usercentrics uses cookies to obtain the declarations of consent mandated by law. The legal basis for the use of specific technologies is Art. 6(1)(c) GDPR.

Data processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

• The type and version of browser used
• The used operating system
• Referrer URL
• The hostname of the accessing computer
• The time of the server inquiry
• The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6(1)(f) GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

The processing of these data is based on Art. 6(1)(b) GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6(1)(f) GDPR) or on your agreement (Art. 6(1)(a) GDPR) if this has been requested; the consent can be revoked at any time.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g., after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions, in particular retention periods.

Request by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

These data are processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6(1)(f) GDPR) or on the basis of your consent (Art. 6(1)(a) GDPR) if it has been obtained; the consent can be revoked at any time.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Registration on this website

You have the option to register on this website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise, we shall reject the registration.

To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.

We shall process the data entered during the registration process on the basis of your consent (Art. 6(1)(a) GDPR).

The data recorded during the registration process shall be stored by us as long as you are registered on this website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

5. Analysis tools and advertising

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. This data is assigned to the respective end device of the user. An assignment to a user-ID does not take place.

Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among other things. Google Analytics uses various modeling approaches to augment the collected data sets and uses machine learning technologies in data analysis.

Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. You may revoke your consent at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5780.

IP anonymization

Google Analytics IP anonymization is active. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

Browser plug-in

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.

Contract data processing

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

Google Ads

The website operator uses Google Ads. Google Ads is an online promotional program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display ads in the Google search engine or on third-party websites, if the user enters certain search terms into Google (keyword targeting). It is also possible to place targeted ads based on the user data Google has in its possession (e.g., location data and interests; target group targeting). As the website operator, we can analyze these data quantitatively, for instance by analyzing which search terms resulted in the display of our ads and how many ads led to respective clicks.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. You may revoke your consent at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://business.safety.google/controllerterms/.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5780.

6. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or only on a voluntary basis. For the handling of the newsletter, we use newsletter service providers, which are described below.

CleverReach

This website uses CleverReach for the sending of newsletters. The provider is the CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany (hereinafter “CleverReach”). CleverReach is a service that can be used to organize and analyze the sending of newsletters. The data you have entered for the purpose of subscribing to our newsletter (e.g., e-mail address) are stored on servers of CleverReach in Germany or in Ireland.

Newsletters we send out via CleverReach allow us to analyze the user patterns of our newsletter recipients. Among other things, in conjunction with this, it is possible how many recipients actually opened the newsletter e-mail and how often which link inside the newsletter has been clicked. With the assistance of a tool called Conversion Tracking, we can also determine whether an action that has been predefined in the newsletter actually occurred after the link was clicked (e.g., purchase of a product on this website). For more information on the data analysis services by CleverReach newsletters, please go to: https://www.cleverreach.com/en/features/reporting-tracking/.

The data is processed based on your consent (Art. 6(1)(a) GDPR). You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.

If you do not want to permit an analysis by CleverReach, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message.

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist, if such action is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.

For more details, please consult the Data Protection Provisions of CleverReach at: https://www.cleverreach.com/en/privacy-policy/.

Data processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

7. Plug-ins and Tools

YouTube with expanded data protection integration

This website integrates videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of these websites on which YouTube is integrated, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in extended data protection mode. According to YouTube, videos that are played in extended data protection mode are not used to personalize browsing on YouTube. Ads that are played in extended data protection mode are also not personalized. No cookies are set in extended data protection mode. Instead, so-called local storage elements are stored in the user's browser, which contain personal data similar to cookies and can be used for recognition. Details on the extended data protection mode can be found here: https://support.google.com/youtube/answer/171780.

After activating a YouTube video, further data processing operations may be triggered over which we have no influence.

The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6(1)(f) GDPR, this is a legitimate interest. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.

For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Fonts (local embedding)

This website uses so-called Google Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed so that a connection to Google’s servers will not be established in conjunction with this application.

For more information on Google Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.

Google Maps

This website uses the mapping service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. With the means of this service, we can integrate map material on our website.

To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google’s servers in the United States, where it is archived. The operator of this website has no control over the data transfer. In case Google Maps has been activated, Google has the option to use Google Fonts for the purpose of the uniform depiction of fonts. When you access Google Maps, your browser will load the required web fonts into your browser cache, to correctly display text and fonts.

We use Google Maps to present our online content in an appealing manner and to make the locations disclosed on our website easy to find. This constitutes a legitimate interest as defined in Art. 6(1)(f) GDPR. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

For more information on the handling of user data, please review Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5780.